Welcome to Tech Support

Check the information on this page, and read our warranty and return policy. If you still have questions follow the arrow:

Installation on a PC

Das Keyboard does not require the installation of a software driver. It is plug and play:

1. Plug it in
2. Wait few seconds for the OS to recognize the new hardware
3. Enjoy it

 

Das Keyboard For Mac

Starting Dictation without 'Fn Fn'

Das Keyboard for Mac is compatible with all Macs. OSX Mountain Lion Dictation default shortcut 'fn fn' is not backward compatible with Das Keyboard for Mac. However customers can choose a different shortcut to activate dictation such as 'command command' and more. To choose a different shortcut, simply open 'System Preference > Dictation & Speech' and select the new shortcut.

Installing a PC Das Keyboard on a Mac

Apple Mac OS X will recognize the PC Das Keyboard automatically.

Mac users can swap the command/control/options keys to match the Mac keyboard layout using the Mac OS X keyboard control panel.
Preferred: Mac OS X keyboard preferences control panel. Check out our video to help you map the command/option keys using the Apple system preferences.

There are also some free utilities:

• DoubleCommand (free)
• Function Flip (free)
• Controller Mate (non free)

Here are the keyboard mappings:

Function on Mac	PC keyboard	Apple keyboard
	backspace	delete
	num lock	clear
	alt	option
	windows key	command
	control	control
eject cd	F12	eject
eject secondary cd	alt F12	option eject
power key	control F12 (long)	control eject

Connecting the keyboard with only one of the USB connectors

If you have a Das Keyboard with a split USB cable ending in two USB connectors, it is possible to use the keyboard as long as the connector with the keyboard icon on it is connected to your computer. If you want the USB hub to work, you will need to plug in the connector marked HUB.

Installing a key set on your Das Keyboard

If you purchased a key set, we have a video to show you how to install it.

Fixing a Squeaky Key

If you encounter a squeaky key on your keyboard we have instructions to help you fix it.

How to clean a Das Keyboard

Besides being a typing machine, keyboards have a tendency to attract dust, crumbs and stuff. Let's call it DCS - that’s the technical term. From time to time, your keyboard will need a little cleaning.

Do’s

1. To clean the enclosure and the top of the keys, use a slightly humid, 100% cotton cloth (like an old t-shirt) or -- even better -- a microfiber cloth. If your keyboard is especially dirty, you can use a drop of isopropyl alcohol or a tiny, little drop of diluted liquid soap. Don't apply undiluted soap or alcohol directly on the keyboard.
2. Remove the small key caps(e.g. letters, numbers, not the space bar, return, etc...).
3. Place the keyboard upside-down and shake it so the DCS falls out from between the keys.
4. Use a brush and compressed air (don't shake the can) to remove the DCS.
5. You can also disassemble the enclosure for better access but this will void the warranty.

 

Don’ts

So now you know the do's. Here are the don’ts. These will void the warranty for sure.

• Don't remove the large key caps, because they are extremely hard to put back in place.
• Don't immerse the keyboard in a liquid.
• While dishwashers serve a good cause, they are not recommended for our keyboards.