Unfortunately, Das Keyboard products are sometimes sold by companies that are not authorized to do so. These unauthorized resellers do not purchase products directly from Das Keyboard, they acquire the goods from other sources. Due to this nature, Das Keyboard goods sold by unauthorized dealers are not entitled to Das Keyboard warranty coverage. We urge you to use caution when making a Das Keyboard purchase from an unauthorized reseller.
A note about Ebay: while Das Keyboard uses the Ebay platform to sell refurbished models, we will never sell new products on Ebay. Please use caution when making a purchase on ebay.com as it is likely the products will not be covered by our warranty. If it shipped and sold by a company that is not on our list, they are an unauthorized dealer.